Hyundai Elevator Co., headquartered in Gyeonggi Province in South Korea, is the world’s leading manufacturer and maintainer of people-moving products such as elevators, escalators and moving walks. Regarded as South Korea’s No. 1 mobility solution provider, Hyundai recently announced plans to launch a new mobile application called HRTS 2.0 (Hyundai Real Time Service) to enable people to summon lifts using their smartphones. The new wireless application allows customers to check and monitor all Hyundai elevators 24/7 nationwide.
The HRTS 2.0 application aims to improve service for people living and working in high-rise buildings, who otherwise would have to wait for long time to get a lift ride. The system will provide instant access to open maintenance service calls, elevator performance data and calling elevator service. Technicians would be able to repair accessibility devices from a distance.
Currently, the about 10,000 elevators can use the HRTS 2.0 application. The system can be used by downloading dedicated application and can be generally used for placing calls. The application will help save wait time in modern apartments and office buildings that currently use expensive summoning systems to link each residence and floor with the lift operating program. With HRTS, there is no need to install such systems.
Another important advantage of HRTS is that it allows building owners to keep track of their accessibility systems all the year round and to some extent, conduct safety inspections and minor repairs remotely. The company will provide the application service free of cost to its elevator customers.
As higher number of people is living in apartment buildings and high-rise multipurpose buildings, these people are more likely to install a calling device to call an lift in order to save waiting time. This application facilitates people to freely call a lift without spending any amount on installing the device. In fact, the company plans to upgrade its services which will enable application users to check real situations inside elevators through closed-circuit televisions fitted inside the device.